Top Call Answering Services Companies in Australia
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List of the Best Call Answering Services Agencies and Call Answering Experts in Australia
Certain agencies may be featured through sponsored placements. Rankings and SF Scores remain unbiased and are based solely on our evaluation methodology.
4 Companies
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Australia
5.0 (3 Reviews)
36
SF Score
SF Score is calculated using our SARM methodology to evaluate agency expertise, market presence, and overall credibility. View Ranking Methodology
36
SF Score
SF Score is calculated using our SARM methodology to evaluate agency expertise, market presence, and overall credibility. View Ranking Methodology
Brilliant First Impressions
What is the value of an exceptional receptionist? Our team of skilled receptionists handles inbound calls with professionalism and warmth, ensuring your callers receive a positive experience. They efficiently manage appointment bookings, follow established processes, and gather important information, which is then sent to you via email and SMS. In addition, our dedicated outbound lead conversion specialists actively follow up with your sales funnel leads in your CRM, working to convert or schedule them. We are passionate about what we do, and we pride ourselves on doing it to the highest standard.
View Turn Key Receptionist Profile
< $25/hr
$1,000+
2 - 9
Smeaton Grange, Australia
Verified Client Review
Call Center Services for Digital Marketing Company
Reviewed by: Elvis Dsouza, Sales Director at Digital Marketing Company View all 3 Reviews
5.0 (1 Reviews)
32
SF Score
SF Score is calculated using our SARM methodology to evaluate agency expertise, market presence, and overall credibility. View Ranking Methodology
32
SF Score
SF Score is calculated using our SARM methodology to evaluate agency expertise, market presence, and overall credibility. View Ranking Methodology
Contact Centre & Sales Outsourcing
Matchboard can rapidly determine who is most qualified to assist you if you're trying to expand your clientele or improve the service you provide to current clients. To sort through the thousands of market options and create a shortlist of only the providers who can satisfy your needs, use our free matching platform. We are well-versed in the market and have vetted hundreds of suppliers, whether you're looking to outsource a call center or sales department, locate trustworthy digital marketing firms, technology providers, or consultants.
View Matchboard Profile
N/A
$1,000+
2 - 9
Queens Park, Australia
Verified Client Review
Call Center Services for Veterinary Clinic
Reviewed by: David Sorauer, Director at Veterinary Clinic View all 1 Reviews
0.0 (0 Reviews)
22
SF Score
SF Score is calculated using our SARM methodology to evaluate agency expertise, market presence, and overall credibility. View Ranking Methodology
22
SF Score
SF Score is calculated using our SARM methodology to evaluate agency expertise, market presence, and overall credibility. View Ranking Methodology
Call Service (AUST) Pty Ltd provides telephone answering, message service and call centre services, 24 hours a day, 7 days a week. Established in 1951. 88 McGregors Dr, Keilor Park VIC 3042. Phone 03 9387 1000 or 1800 334 699.
Call Service is an Australian telephone answering and business message-handling provider offering 24/7 support to businesses, medical practices, tradespeople and organisations across Australia. Established in Melbourne in 1951, the family-owned company helps clients manage incoming calls when their own staff are unavailable, without relying on voicemail or offshore operators. Its trained Australian operators answer calls in the client’s business or personal name, follow customised instructions, collect caller details and deliver messages through SMS, email, pager or telephone. Urgent matters can be escalated according to predefined procedures, helping organisations manage after-hours enquiries and time-sensitive communications. Key services include: - 24/7 Business Telephone Answering: Handles customer enquiries, captures contact details and routes messages to the appropriate person or department. - Medical Answering and Paging: Supports doctors, specialists, allied health providers and veterinary practices with confidential message handling and urgent-call escalation. - Sole Trader and Tradesperson Call Handling: Records job details, locations, preferred appointment times and urgent requests while clients are working on-site. - Lone Worker Monitoring: Tracks scheduled check-ins and initiates escalation procedures when a worker does not check in as expected. - After-Hours Callouts and Message Reporting: Supports urgent service requests, incoming alerts and scheduled or on-demand call and message reports. Based in Keilor Park, Victoria, Call Service serves organizations that need dependable human call handling, flexible message delivery and tailored communication procedures. Its services can help reduce missed calls, maintain customer access outside standard business hours and support operational continuity. Pricing is tailored to each client’s requirements, and the company states that it does not require lock-in contracts.
View Call Service (AUST) Pty Ltd Profile
Undisclosed/hr
$1,000+
10 - 49
Keilor, Australia
0.0 (0 Reviews)
16
SF Score
SF Score is calculated using our SARM methodology to evaluate agency expertise, market presence, and overall credibility. View Ranking Methodology
16
SF Score
SF Score is calculated using our SARM methodology to evaluate agency expertise, market presence, and overall credibility. View Ranking Methodology
PhoneAnswering.ai is an AI-powered front desk platform built around intelligent phone answering and customer communication.
PhoneAnswering.ai is an AI-powered phone answering and intelligent Front Desk platform built to keep businesses connected 24/7. Its AI receptionist answers calls, handles customer enquiries, qualifies leads and books appointments, while Automating Text, Email, Social media conversations and live chat. With built in Crm, Lead management, Quotes, Invoices and automated follow ups, PhoneAnswering.ai brings customer communication and Front Desk operations together in one platform helping businesses never miss an opportunity and turn more enquiries into customers.
View Phone Answering AI Profile
Undisclosed/hr
$1,000+
2 - 9
Brisbane, Australia
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