SRG ASIA PACIFIC

Overview

SRG Asia Pacific (SRG AP) is a leading total solution provider with over 25 years of expertise in Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), Information Technology Outsourcing (ITO), and Human Resource Outsourcing (HRO). Established with the mission to enhance customer management through superior back-office processing, SRG entered the Malaysian market in pursuit of this goal. Founded in 1996 by industry experts, SRG AP has grown into a renowned communications provider, delivering exceptional service. Headquartered at Plaza Sentral in Kuala Lumpur, SRG AP is strategically located to be globally connected, both physically and technologically. SRG AP has extensive experience serving major industries, including FMCG, Insurance, Food & Beverage, Technology, Consumer Durables, Energy & Utilities, Logistics, Pharmaceuticals, Immigration Services, Media Broadcast, and Telecommunications. As part of our forward-thinking strategy, SRG AP is advancing toward Industry 4.0, helping clients transform their businesses by implementing innovative solutions such as Robotic Process Automation, Artificial Intelligence, Mobile Data Analytics, and Augmented & Virtual Reality technologies.