Welcome to Significo, where superior communication services and BPO solutions come together to elevate your business to the next level. Based in Croatia, our customer support team operates 24/7, 365 days a year, providing comprehensive support across all communication channels. We have over 150 native-speaking professionals fluent in English, German, Italian, Slovenian, and Croatian. Our services cover the entire EU market, with a strong emphasis on the German and Croatian markets. At the forefront of innovation and efficiency, we are committed to delivering exceptional support that meets your specific needs. Our team is dedicated to providing seamless communication solutions, ensuring your customers receive the best care and attention. From answering inquiries and resolving issues to enhancing customer satisfaction, you can rely on us as your trusted partner in driving business success. Our contact center offers a comprehensive range of services designed to optimize communication and enhance customer experience. These services include: • Inbound Customer Support • Outbound Customer Engagement • Multilingual Support • Business Process Outsourcing (BPO) solutions • Lead Generation campaigns • Data Entry and Management • Order Processing • Help Desk Services • Review Management • Back Office Support: • Quality Assurance and Feedback • Customized Solutions With our comprehensive suite of services, advanced technology, and dedicated team of professionals, we are committed to delivering exceptional customer care and driving value for your business. We strive to provide added value to our partners and to their customers in a way that ensures the highest level of service based on ISO standards across all communication channels. Let's work together to create the ultimate customer experience!
Director Retail Support & Digital Transformation at INA d.d.
31-12-2024
Due to Significo’s efforts, the client has experienced an increase in loyalty members, active users, and overall customer satisfaction. Additionally, users' waiting times have been significantly reduced. Significo excels in efficient and seamless project management, consistently adapting to requests. Their passion, expertise, and ownership of the project are particularly noteworthy.
Overall rating
5.0
Work Quality
5.0
Timely Delivery
5.0
Responsiveness
5.0
Your Satisfaction
5.0
31-12-2024
Due to Significo’s efforts, the client has experienced an increase in loyalty members, active users, and overall customer satisfaction. Additionally, users' waiting times have been significantly reduced. Significo excels in efficient and seamless project management, consistently adapting to requests. Their passion, expertise, and ownership of the project are particularly noteworthy.
Member of the Board at Grand Auto d.o.o.
31-12-2024
Significo has successfully assisted the client in boosting sales, enhancing after-sales services, and improving customer satisfaction. The team applies their knowledge and expertise to meet the client's needs. Furthermore, they manage the project with efficiency, strategically organizing tasks in alignment with the work plan and program.
Overall rating
5.0
Work Quality
5.0
Timely Delivery
5.0
Responsiveness
5.0
Your Satisfaction
5.0
31-12-2024
Significo has successfully assisted the client in boosting sales, enhancing after-sales services, and improving customer satisfaction. The team applies their knowledge and expertise to meet the client's needs. Furthermore, they manage the project with efficiency, strategically organizing tasks in alignment with the work plan and program.
We can help you find verified agencies that fit your budget and other requirements within just a few days and free of charge.
SelectedFirms © 2015 - 2025. All Rights Reserved.
