Overview

RFS Business Solutions stands as the leading provider of outsourced contact centre solutions, supporting businesses with global reach through strategic international partnerships. We excel in business process management, round-the-clock customer service, IT services, and back-office management.

Map

J1/16, Street Number 17, EP Block, Sector V, Kolkata, West Bengal, India

Services Provided

Service Lines

Reviews

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5.0 (3 Reviews)

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Isa Notermans

Chief People Officer at Fleet Space Technologies

Back Office Outsourcing for Space Company

23-12-2024

RFS Business Solutions Pvt Ltd has proven to be a client-focused partner, offering dependable support and access to a diverse pool of qualified talent to scale teams as required. They consistently lead regular meetings and deliver on time to maintain transparency. Their dedication to ensuring client satisfaction is exceptional.

Overall rating

5.0

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Work Quality

5.0

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Timely Delivery

5.0

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Responsiveness

5.0

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Your Satisfaction

5.0

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Back Office Outsourcing for Space Company

23-12-2024

RFS Business Solutions Pvt Ltd has proven to be a client-focused partner, offering dependable support and access to a diverse pool of qualified talent to scale teams as required. They consistently lead regular meetings and deliver on time to maintain transparency. Their dedication to ensuring client satisfaction is exceptional.

Diego Susa

Head of Engineering at Unleash

Customer Service Outsourcing for Feature Management Company

23-12-2024

Thanks to the efforts of RFS Business Solutions Pvt Ltd, the client has successfully maintained their response time SLA and met customer satisfaction targets. The team is dedicated, accountable, and consistently refines their processes based on feedback. Their effective communication ensures a seamless workflow.

Overall rating

5.0

review star review star review star review star review star

Work Quality

5.0

review star review star review star review star review star

Timely Delivery

5.0

review star review star review star review star review star

Responsiveness

5.0

review star review star review star review star review star

Your Satisfaction

5.0

review star review star review star review star review star
Customer Service Outsourcing for Feature Management Company

23-12-2024

Thanks to the efforts of RFS Business Solutions Pvt Ltd, the client has successfully maintained their response time SLA and met customer satisfaction targets. The team is dedicated, accountable, and consistently refines their processes based on feedback. Their effective communication ensures a seamless workflow.

Hjalmar Vestby boe

CEO at Yalmar Solutions AS

Demand Generation Marketing for Software Company

23-12-2024

RFS Business Solutions Pvt Ltd successfully arranged three highly relevant meetings on the first day of the email campaign. The team consistently surpassed expectations by delivering on time and proactively addressing client needs. Their commitment to fulfilling their promises distinguished them from others.

Overall rating

5.0

review star review star review star review star review star

Work Quality

5.0

review star review star review star review star review star

Timely Delivery

5.0

review star review star review star review star review star

Responsiveness

5.0

review star review star review star review star review star

Your Satisfaction

5.0

review star review star review star review star review star
Demand Generation Marketing for Software Company

23-12-2024

RFS Business Solutions Pvt Ltd successfully arranged three highly relevant meetings on the first day of the email campaign. The team consistently surpassed expectations by delivering on time and proactively addressing client needs. Their commitment to fulfilling their promises distinguished them from others.

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