Overview

One system integrator business that specializes in providing complete cloud-based contact center solutions is Odea Integrations. Our offerings, which are all designed to maximize client experiences, include cloud migration, consultation, support, installation, and managed services. We have experience with AI-driven solutions like virtual agents, building and managing platforms like Amazon Connect, integrating with CRM systems through bespoke CTI Connectors, and improving communication channels with features like omnichannel support and real-time call summary. Goods: CTI Attachments MS Dynamic Hubspot CTI Connector Salesforce Connector for CTI GoHighlevel CTI Connector ServiceNow CTI Connector Zendesk CTI Connector Agent Desktop CTI Connector 360-degree virtual assistant. Virtual Agent Odea (OVA) Odea Integrations uses state-of-the-art technology to help businesses scale easily, increase productivity, and streamline processes.

Map

1530 Wilson Boulevard Suite 650, Arlington, VA, 22209, Arlington, Virginia, USA

Services Provided

Service Lines

Reviews

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5.0 (2 Reviews)

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Ahmed Elhakiem

Founder at IntouchComm

AI Consulting for Telecommunications Company

19-03-2025

For the client's contact center, Odea Integrations provided a smooth and incredibly successful Amazon Connect setup. Throughout the process, the team's technical expertise was clear to see. They were professional, responsive, and a pleasure to work with.

Overall rating

5.0

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Work Quality

5.0

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Timely Delivery

5.0

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Responsiveness

5.0

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Your Satisfaction

5.0

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AI Consulting for Telecommunications Company

19-03-2025

For the client's contact center, Odea Integrations provided a smooth and incredibly successful Amazon Connect setup. Throughout the process, the team's technical expertise was clear to see. They were professional, responsive, and a pleasure to work with.

Robert Swain

CEO at Swain Enterprises

AI Development & CRM Integration for Construction Company

19-03-2025

The work of Odea Integrations strengthened the client's decision-making process, raised customer happiness, and increased the efficiency of call handling. The crew grasped the criteria and was helpful and sensitive to the client's needs. Their ability to produce software quickly was amazing.

Overall rating

5.0

Review Star Image Review Star Image Review Star Image Review Star Image Review Star Image

Work Quality

5.0

review star review star review star review star review star

Timely Delivery

5.0

review star review star review star review star review star

Responsiveness

5.0

review star review star review star review star review star

Your Satisfaction

5.0

review star review star review star review star review star
AI Development & CRM Integration for Construction Company

19-03-2025

The work of Odea Integrations strengthened the client's decision-making process, raised customer happiness, and increased the efficiency of call handling. The crew grasped the criteria and was helpful and sensitive to the client's needs. Their ability to produce software quickly was amazing.

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