MindropsClaimed by Official Representatives

India Post runs the world's largest postal network, with 165,000 post offices. Thousands of citizen grievances reach it every day across social media, email and web forms, more than manual reading, sorting and routing could keep up with.

We built a cloud grievance redressal platform, awarded and delivered through GeM (Government e-Marketplace) in November 2025.

What the platform does

• An AI engine categorises, prioritises, routes and auto-responds to every grievance by type, urgency and sentiment
• Facebook, Instagram, X, YouTube, NIC email and web forms feed one queue, one ticket per grievance
• Regional teams fix the issue on record, and the central team sends the final reply
• SLA clocks with reminders and escalation run on every hand-off
• A WhatsApp-ready chatbot and knowledge base handle common queries
• Dashboards, CSAT surveys and CSV, Excel and PDF exports support reporting

Security and integration

STQC-certified security testing, SAML single sign-on, role-based access, audit logging, and REST APIs that sync with existing CRM and helpdesk systems. Hundreds of users across central and regional teams work on the platform.

The brief
Sardar Meat Shop runs 70 fresh meat outlets across Delhi NCR but had no real digital backbone. It needed online ordering that could handle real order volumes.

What we built
• A website and mobile app for Android and iOS, so customers can browse, order and pay in a few taps
• Secure checkout, payment gateway integration and real-time order tracking
• Customer accounts, order history, delivery scheduling and push notifications for offers
• An admin dashboard for inventory, promotions and sales, with no developer needed on call
• A backend built to take concurrent orders at scale

The result
Weekly orders now run into the thousands, and the platform has held up under that load.

Client feedback
"Fresh meat retail is not an easy space to digitize well, and Mindrops clearly understood this was not a small storefront project." – Karan Sahni, Director, Sardar Meat Shop

Bloglovin' serves more than 16 million users a month. Its platform Activate (formerly Sverve) brings more than 130,000 influencers and over 100,000 brands, from Fortune 500 companies to startups, together to run influencer marketing campaigns.

Social media changes constantly, so Bloglovin' needed a partner who could work alongside its own team and keep Activate current. For more than four years, a dedicated Mindrops team built, maintained and upgraded the platform using Agile delivery.

What the platform does

• Brands choose influencers by reach, engagement, audience and campaign goal
• Influencers only see the campaigns they are eligible for
• Custom content and distribution campaigns across social channels
• Real-time reporting by channel, influencer and readership demographic
• Direct messaging between brands and influencers, plus campaign notifications

Technology

Java, Spring Core, ReactJS, MySQL, Apache Tomcat, social media APIs, SendGrid, PayPal, Highcharts and Google Analytics, hosted on DigitalOcean.

Vezito is a food delivery platform built only for vegetarian customers, where the purity of each order is protected not just at the restaurant but through the entire delivery chain. The concept did not exist anywhere in the market.

We delivered five connected platforms:

• Customer app: menu browsing, ordering, real-time order tracking and promotional offers
• Restaurant partner app
• Rider app
• Admin panel: central control of restaurants, riders, commissions and campaigns across multiple cities
• Marketing website

All five were designed and built to work together as one system.

Client feedback: "...what got delivered was coherent, scalable, and built with clear attention to how each user type actually interacts with the platform." – Jatin Aggarwal, Co-Founder, Vezito

An India-based ethanol manufacturer receives a high daily volume of vendor invoices for freight, raw material, stores and spares, fuel, chemicals and services, as PDFs, scans and phone photos. The finance team keyed every one by hand, the same expense was coded differently by different staff, and nobody had a clear view of what had been processed or paid.

We built a mobile app for capturing invoices and a web portal for oversight. AI does the reading and a person does the confirming.

What the platform does

• OCR and AI read six fields from each invoice: vendor, invoice number, date, amount, company and a suggested category
• Nothing is saved until a person reviews and confirms the fields
• Extraction can be re-run on a poor scan, or fields edited by hand
• An admin-managed category list keeps expense coding consistent
• Administrator, Staff and Operations roles, with per-company access
• A searchable repository with edit history and processing and payment status

RocketZone is a quick-commerce fashion marketplace that delivers within 30 to 60 minutes across Delhi. Before the app, orders went out by phone and message, riders' status updates had to be chased, and cash on delivery was reconciled by hand.

We designed, built, tested and deployed a native Android rider app that runs a whole shift, with pickups, drops and returns, from one screen.

What the app does

• New orders reach the rider instantly through push notifications
• Google Maps navigation to pickup and delivery addresses, with one-tap customer calling
• Pickup, in-transit and delivered status syncs in real time
• Cash on delivery is recorded against each order
• Return and exchange pickups are handled in the same app
• Delivery proof, order history and rider activity logs

Client feedback: "The UI/UX design was practical and rider-friendly, which was important since our delivery staff needed something they could navigate without any training curve." – Shivang Taluja, Owner, RocketZone

Easydens is Anton Paar's precision density and extract meter for home brewers. Anton Paar needed iPhone, iPad and Android companion apps brought to market in a short time, giving users an easy display and touch controls for the meter's readings, and a partner who would keep maintaining and updating them afterwards.

What we did

• Proposal with recommended tools, technologies and third-party integrations
• Fast-track development to meet the launch deadline
• Testing across a wide mix of iOS and Android devices and OS versions
• Hands-on support through App Store submission and review
• Post-launch support, monitoring and regular updates

Technology

Xcode, Android Studio, SQLite, Charts and MPAndroidChart for graphs, TestFlight, GitHub and Postman.

Mineshaft Traders & Consultant logged every vehicle at its mine gate by hand, so the register only ever told part of the story.

We built a computer vision system that watches the gate and, for every tipper that crosses it:

• reads the registration number
• marks whether it is leaving loaded or returning empty
• stamps the date and time

Trip counts for each vehicle now build up through the day automatically, without anyone standing at the gate with a notebook.

A mine gate is not an office. Dust on number plates and low light caused misreads early on, so our team went back to site, adjusted camera placement and retrained the model until the readings settled. The system is built for those conditions.

We also designed and built Mineshaft's company website, mineshaft.in.

Client feedback: "What stands out is that the solution was designed for a mine gate rather than an office." – Ashok Singh, Owner, Mineshaft Traders & Consultant

Insto Fin needed a fintech platform built around its lending workflows, with credit checks and loan approvals automated rather than handled by hand.

We built the platform in phases:

• Customer app
• Vendor app
• Admin panel for Insto Fin's team
• CIBIL integration for credit assessment
• Automated loan approval flow
• Company website (instofin.com)

We delivered phase by phase, and when Insto Fin raised concerns mid-sprint we dealt with them without turning them into bigger issues.

Client feedback: "Automating the loan approval flow has meaningfully reduced manual effort on our end." – Shyam Arya, Director, Insto Fin

VRV Hospitality handles a high volume of supplier invoices, and processing them by hand was slowing the finance team down.

We built an AI system that reads each invoice and extracts the key details automatically:

• vendor information
• amounts and tax
• line items

The extracted data is stored so it is easy to search and audit later. The system connects to VRV's existing accounting setup, so the finance team no longer enters the same data twice. It is deployed on the cloud and has been running without issues since launch.

Client feedback: "The system connected with our existing accounting setup which saved our finance team a lot of duplicate work." – Keshpal Yadav, VRV Hospitality

EonMed connects patients in rural and semi-urban India with qualified doctors through mobile devices and CSC centres. We built the platform from scratch.

• Responsive website and mobile app
• UI/UX design for users with limited exposure to technology
• React-based admin dashboard
• Patient registration, digital prescriptions and doctor management
• Video consultations through a Jitsi integration

Every screen was designed around EonMed's real end users, people with limited exposure to technology.

Client feedback: "What worked well was that the team grasped the vision early on and did not need constant redirection." – Rama Raman, Director, EonMed

Footprint Warehousing runs multiple warehousing sites, and its site registers left a gap between what happened at the gate and what reached the accounts team. Closing that gap was the brief.

We started with requirement analysis and site-level discussions, then delivered in phases across the year instead of holding everything back for one big handover.

• Operators log inward material on a mobile app in a few taps, with site, item group and operator name recorded on every entry.
• Management uses an admin panel with date and site filters and downloadable records.
• A revenue and expense view shows the balance receivable for each site.

After the first admin build, we simplified the filter screens so supervisors could use them comfortably every day.

Client feedback: "Twelve months on, the platform holds up, and the software development team behind it clearly understood how warehousing operations actually run." – Amit Agarwal, Director, Footprint Warehousing

Flavour Fussion sells premium Indian food products and had been relying on direct contacts and catalogue images, with nothing online that a serious buyer could browse properly.

We built a full eCommerce website and had it live within four days of kickoff:

• Collections covering the full range, from makhana and saffron to granola, trail mixes and festive gift hampers
• A request-a-quote flow for bulk and export inquiries
• Product pages with proper visuals and sourcing details
• A layout that works well on mobile, where most inquiries arrive

Client feedback: "For a food products export business trying to look credible to international buyers, the eCommerce website development work has given us a solid base to grow from." – Ankit Agarwal, Owner, Flavour Fussion

NIA Aviation Services ran its recruitment drives without a central system. Applicants and their families had no single place to register, check status or download documents such as admit cards, and aviation drives bring in large volumes of applicants in a short window.

We built the platform from scratch as one integrated system:

• Candidate registration and login portal
• Admit card downloads
• Recruitment notifications
• Admin panel where NIA's team runs campaigns, updates content and pushes announcements without a developer

The finished platform handles concurrent users during live recruitment drives without performance issues.

Client feedback: "Our team could manage campaigns, update content, and push announcements without touching a developer." – Mr. Anuj, Director, NIA Aviation Services

The brief
My Professional Rewards runs a trade incentive and rewards programme. It needed one platform to run the programme end to end, from member sign-up to earning and redeeming points.

What we built
• A member storefront for registration, login, eligible products and suppliers, and simple reward redemption
• An admin console where programme managers run products, suppliers, point rules and the rewards catalogue without technical help
• A mobile app interface for members on the go
• Real-time points balances, multi-tier redemption logic and rule-based restrictions such as full-case eligibility
• Automated points allocation from sales data, with filters by region and campaign
• Analytics dashboards and audit trails across every transaction

The result
My Professional Rewards runs its whole programme on one secure platform that its own team manages day to day.

The brief
Cushman & Wakefield is a global real estate services firm. Its India team needed a website that reflects its scale and its expertise across sectors such as data centres, logistics, office and retail.

What we built
• A responsive website covering services, industries and specialties, insights and research, and office locations
• A CMS for the team to update service pages, publish research and news, and manage office data
• Service listings by industry vertical, and office location mapping with filters
• Content modules for research reports and insights
• Multilingual support for the Indian market and an SEO-friendly page structure
• Analytics tracking, and optimisation for speed and high traffic

The result
The India team publishes research and keeps its services and offices up to date itself, on a site built for high traffic and frequent updates.

The brief
Diflexmo, an IT company in Belgium, builds software for labs and clinics. Mindrops worked on three of its products, led by an appointment scheduler that has to weigh many parameters before it can offer a patient a slot.

Appointment scheduler (Angular, .NET Core, MySQL)

• A multi-tenant web app for labs and clinics, with patient, specialist, receptionist, admin and super-admin roles
• Offers a slot only when the exam and its duration, the body part (picked on an interactive body and skeleton), radiologist and staff availability, the room and machine (including breakdowns and maintenance), buffer time, working hours and public holidays all line up
• Patients book, change and cancel online, with preparation instructions, email and SMS reminders, appointment history and two-factor login
• Staff work in a day, week and month calendar: book, shorten, extend, approve or override appointments, set priority slots and absences, and get warnings when an absence or holiday affects bookings
• Real-time updates over SignalR, Azure single sign-on, Google and Office 365 calendar links, and charts of exam requests

Template manager
Backend unit tests and full project documentation.

Client portal
Project setup, the complete UI, CI pipeline fixes and a dark theme.

The result
Patients book their own exams online, and each practice runs its schedule from one calendar instead of checking every rule by hand.

The brief
Rekha Technologies is a healthcare IT and virtual staffing company. It needed a website that presents its full range of services, from virtual medical assistants and medical billing to cybersecurity, remote call centre support and RPA for healthcare.

What we built
• A responsive website with clear Services, Solutions, About, Insights and Blog sections
• A CMS so the team can update service pages and publish articles without developer help
• Contact and quote request forms
• Dedicated pages for specialised services such as medical call centres and virtual assistants
• An SEO-friendly structure, performance optimisation and security suited to healthcare information

The result
Rekha Technologies has a website its own team keeps current, and that grows with the business as it adds services.

The brief
Careswipe sells tissue paper, disposable tableware, food packaging and party and cleaning supplies. It needed an online store where households and businesses can find the right product quickly and order in bulk.

What we built
A Shopify store:
• Collections for tissue products, disposable tableware and cutlery, food packaging, dispensers and party and cleaning supplies
• Shop-by-category navigation, best sellers and new arrivals on the home page
• Product pages with pack sizes and pricing, plus a cart and checkout that work well on phones
• Promotional banners and offer strips the team can update without a developer

The result
Careswipe sells its full range online through a store its own team can run.

The brief
Maiden Beauty is a lingerie and intimate-wear brand. It wanted its own eCommerce website rather than a template store, with the shopping features its customers expect.

What we built
An eCommerce website built from scratch on Next.js:
• A catalogue with categories, new arrivals and bestsellers
• A size chart on product pages to help customers choose the right fit
• Wishlist, cart and checkout
• Customer accounts with order history
• Fast, mobile-first pages throughout

The result
Maiden Beauty sells online through a custom store built around its own catalogue.

The brief
The Coffee Bean & Tea Leaf, the café brand founded in 1963, needed an online store for India where customers can explore its menu, find nearby cafés and buy merchandise.

What we built
The brand's Shopify store at coffeebean.in:
• A home page built around seasonal campaigns and featured drinks
• Menu, café locations and merchandise sections
• Product pages, cart and checkout for merchandise
• A responsive design that follows the brand's look on every screen

For the same group we also built the outlet ticketing and escalation system, the BeanBot AI ordering assistant and the Ekaagra corporate website.

The result
The brand has an online home in India that its team can update for each new campaign.

The brief
Ehsaas Jewellery makes handcrafted, premium jewellery and had no online shop yet. It needed a store that shows each piece properly and is ready to take orders.

What we built
The brand's first Shopify store:
• A collection structure that makes the range easy to browse
• Product pages that give each piece room on every screen size
• Payment setup and checkout
• Store-wide offers and worldwide shipping messaging

The result
Ehsaas Jewellery sells online through a store that matches its premium line. The owner, Aanchal Sharma, said the layout gave each piece enough space without the page feeling sparse or unfinished.

The brief
Ekaagra Ostalaritza is the company building The Coffee Bean & Tea Leaf in India. It needed a corporate website that tells its story to partners, job seekers and customers.

What we built
A responsive corporate website covering:
• The company's story and team
• Its brands
• Careers
• A store locator for cafés across India
• Collaboration and contact enquiries

The result
Ekaagra has one place to present the business behind the brand. For the same group we also built the coffeebean.in Shopify store, the outlet ticketing system and the BeanBot AI assistant.

The brief
Novah by Akankshaa makes handcrafted crystal jewellery and had been selling through Instagram messages. It needed a proper online store.

What we built
A Shopify store:
• Clean collections by category, bestsellers and new arrivals
• Shopping by intention, so customers can find pieces by what they mean
• Product pages and a checkout that work on phones
• A design that was approved first, before any building started

The result
Novah moved from Instagram messages to its own store. The director, Akansha Aggarwal, said approving the design before the build meant there were no surprises later.

The brief
Love & Grace is a premium car perfume brand. It needed an online store that feels as premium as its products.

What we built
A Shopify store:
• A home page built around the brand's signature scents
• A catalogue of car perfumes and hanging diffusers
• Product pages, cart and checkout ready to sell online
• A dark, premium design that works on every screen

The result
Love & Grace launched an online store that presents the brand the way it wants to be seen.

The brief
Barbeque Nation runs 230 restaurants in 86 cities, with a large vendor network across regions. Its supplier operations had outgrown spreadsheets, email chains and disconnected systems: vendor onboarding was slow, with gaps in GST, FSSAI and MSME compliance; approvals were opaque; contracts were managed by hand; and vendors kept calling finance for their balances.

What we built
A partner portal integrated with Barbeque Nation's ERP, giving internal teams and vendors one front door:
• Self-service vendor onboarding covering company details, supply categories, locations, banking, KYC and compliance documents
• GST, PAN, FSSAI and MSME checks at submission, with approvals routed automatically by vendor type, region and category
• A contract builder that draws items, payment and delivery terms from master data; vendors review and accept digitally, and high-value contracts escalate for corporate approval
• A live vendor ledger from the ERP showing invoices, payments, credits and balances by outlet, with Excel export
• Master-data governance, with changes reviewed as diffs before they reach the ERP
• Role-based access, OTP login, in-app and email notifications and a full audit trail

The result
Vendors get self-service profiles, digital contracts and live ledger access. Sourcing teams work from clear queues instead of inboxes and spreadsheets, and every change reaches the ERP through approved, auditable steps, so the ERP stays the system of record.

Technology
Node.js, Express, PostgreSQL, REST APIs, JWT authentication and a single-page app frontend.

The brief
Sanjeev Singh Associates provides legal, financial and consultancy services. It needed a professional website and a better way to handle client data.

What we built
• A responsive website with service pages, inquiry forms and contact details
• Automated data processing and client information management
• Integration with cloud-based tools
• A backend the team uses to update content and manage data without technical help
• Optimisation for speed, SEO and data security

The result
The firm has a credible online presence and simpler internal workflows, with far less manual data handling.

The brief
Growin Rice promotes sustainable agriculture and sells quality rice products. It needed a website that tells its brand story and makes its products easy to explore.

What we built
• A responsive website presenting Growin Rice's products, brand story and quality assurance process
• A product catalogue with filtering
• Inquiry forms and contact options
• Social media integration, SEO and analytics
• Admin tools so the team can update products and content itself

The result
Growin Rice has a professional website that helps it reach a wider market.

The brief
TaxLad offers tax, finance and compliance services. It needed a modern website, automated data handling and a marketing push to reach more clients online.

What we built
• A responsive website with secure login, user dashboards, service listings and inquiry forms
• AI-driven processing for client data, financial records and report generation
• Digital marketing covering SEO, social media and content promotion, refined using engagement data
• Ongoing updates and maintenance

The result
TaxLad's team spends less time on manual data work, and the business is easier to find online.

Client feedback
"For website development services, we highly recommend their services." – Sanjeev Kumar, Founder, TaxLad

The brief
MindLeague provides technology-driven business solutions. It needed a long-term technology partner for application development, cloud and AI work.

What we built
Ongoing IT support across MindLeague's projects:
• Custom software, web solutions and system integration
• Process automation and cloud-based solutions
• Data management, communication and project tracking tools
• Performance analytics and AI-powered insights
• Regular updates and maintenance

The result
MindLeague has one partner covering development, cloud and AI work, which helps it deliver client projects faster.

Client feedback
"Overall, they have been a reliable and professional tech partner." – Deepak Ahuja, IT Project Head, MindLeague

The brief
LazyMonkey wanted to replace manual feedback collection with a quick, digital way for customers to share their experience.

What we built
A QR-based feedback management system, delivered as a SaaS platform:
• Customers scan a QR code and submit feedback instantly
• Real-time data storage, an analytics dashboard and secure access control
• Sentiment analysis, automated reports and customisable templates
• A multi-business SaaS setup on one secure infrastructure
• A responsive admin web app to view insights, manage users and track trends

The result
Feedback now arrives in real time instead of on paper, so LazyMonkey can spot trends and act on them quickly.

The brief
MRS Woodcraft is one of Haryana's established manufacturers of flush doors, block boards and plywood, but it had almost no digital presence.

What we built
• A website structured around buyer intent, with product categories that work for both B2B procurement teams and retail buyers
• Product galleries, detailed product pages, search filters, customer reviews and contact forms
• SEO groundwork and a blog with a publishing framework for long-term organic visibility
• Social media setup and ongoing digital marketing, refined with analytics
• Continuous support and maintenance

The result
MRS Woodcraft now has a solid digital foundation as it takes its online presence seriously for the first time.

Client feedback
"For a manufacturing brand entering digital seriously for the first time, this was a solid foundation." – Amit Gupta, Director, MRS Woodcraft Pvt. Ltd.

The brief
BICCI wanted a strong online presence: a website that is both functional and visually appealing.

What we built
A custom-coded website:
• A responsive, easy-to-navigate design for desktop, tablet and mobile
• Content management, interactive pages and custom forms
• Dynamic content, real-time updates and third-party integrations
• A secure, scalable backend optimised for fast loading
• Ongoing support covering bug fixes, updates and improvements

The result
BICCI has a fast, custom website its team can manage, with ongoing support behind it.

The brief
Big Idea Global provides digital solutions and needed a partner to design, build and maintain its websites and applications.

What we built
• Mobile-first websites and applications
• Secure login, content management and interactive pages
• Dynamic dashboards, custom forms, notifications and third-party integrations
• A secure, scalable backend built for high traffic
• Ongoing maintenance covering performance tuning, bug fixes and regular updates

The result
Big Idea Global's platforms stay fast, secure and up to date, with one team responsible for both building and maintaining them.

The brief
Nomi simplifies financial operations for businesses. It needed AI tools that take the manual work out of handling financial documents.

What we built
• Automatic processing of invoices, receipts and other financial documents
• Extraction of dates, amounts and vendor details from every upload
• Data validation, error detection and real-time reporting
• Integration with existing accounting systems
• Models that become more accurate with use
• Secure, scalable infrastructure built for large data volumes

The result
Nomi's users spend less time handling documents, with fewer errors.

The brief
Kedas Store is an online shop with a wide range of everyday and lifestyle products. It needed an eCommerce website that is easy and enjoyable to shop on.

What we built
• A mobile-first eCommerce website with product listings and detailed product pages
• A secure cart, multiple payment options, easy checkout and order tracking
• Smart search, filters, wishlists, discount coupons and personalised recommendations
• SEO-friendly URLs, meta tags and structured product data
• Google Analytics, Facebook Pixel and social sharing
• A scalable backend for large catalogues and peak traffic

We tested for speed, compatibility and responsiveness before launch, deployed on secure hosting and trained the client to manage the store.

The result
Kedas Store launched a fast online store that its own team can run.

The brief
Caelum.AI wanted a scalable AI system that helps businesses use machine learning for automation, data analysis and decision-making.

What we built
An AI architecture built on machine learning and natural language processing (NLP) models:
• Data collection, processing and model training modules
• Predictive analytics, sentiment analysis, text classification and automated workflows
• A web interface where users work with the models, monitor outputs and see analytics in real time
• Secure APIs for connecting external platforms
• Monitoring and regular model updates to keep accuracy improving

The result
Caelum.AI processes large volumes of data quickly and turns it into insights, on infrastructure designed for security and data privacy.

Overview

LazyMonkey is a feedback management platform aiming to improve customer experience for businesses. They approached Mindrops to enhance their online visibility and increase organic traffic through effective SEO strategies.

Challenges

Before partnering with us, LazyMonkey’s website had limited organic reach. Although the platform offered a strong value proposition, it struggled with:

• Low search engine visibility
• Weak keyword targeting
• Technical SEO issues affecting crawlability and performance
• Limited organic traffic and engagement

The main challenge was to create an SEO strategy that not only improved rankings but also attracted relevant business audiences.

Solution

Our team at Mindrops began with an in-depth SEO audit to identify key improvement areas. Based on the findings, we implemented a multi-step approach:

On-page Optimization: Refined meta titles, descriptions, and content structure for better keyword alignment.
Technical SEO Fixes: Improved website speed, fixed indexing errors, and optimized internal linking.
Keyword Strategy: Identified and targeted high-intent keywords relevant to LazyMonkey’s services.
Content Optimization: Enhanced existing pages and created SEO-friendly content to increase authority and engagement.

Throughout the process, we maintained regular progress tracking and performance updates to ensure measurable growth.

Impact

Within the first few months, they experienced:

• Significant increase in organic traffic
• Improved keyword rankings for key business-related terms
• Better engagement metrics, including reduced bounce rate and longer session durations

The overall website visibility improved noticeably, helping LazyMonkey strengthen its digital presence and attract more qualified leads.

The brief
MilitaryToCorp (M2C) helps companies across India hire military veterans, including women and PWD veterans, and runs leadership-training programs based on military practice. Its website is both a company site and a job portal: veterans register, build profiles and apply for roles, and employers post openings. A live job portal needs constant care, and any downtime costs M2C applications.

What we do
For about a year, a three-person Mindrops team has run ongoing maintenance and support for militarytocorp.com:

• Bug fixes across the job board, candidate accounts and employer pages
• Hosting, security updates and monitoring, so the portal stays online and protected
• Content updates: new pages, banners and changes for M2C Labs, events and services

The result
M2C’s team posts jobs and runs its veteran hiring through a stable portal, without an in-house development team.