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Inside Ponits

Founded 1996

Founded Year
Inside Ponits

50 - 249

Team Size
Inside Ponits

$25-$49

Hourly Rate
Inside Ponits

$1000+

Budget Range

maxupport GmbH Overview

maxupport GmbH is an established BPO and customer care partner headquartered in Germany. An experienced service provider that connects you with your customers — anytime, everywhere. Built on 30 years of operational experience, the team deliver native onshore support for companies that refuse to compromise on quality, data privacy, and IT security. its Core Strengths & Expertise: 30 Years of Gaming Expertise. the team breathe gaming support. its most prominent reference includes a continuous partnership with a major Japanese publisher running from 2005 until early this year. Furthermore, the team have worked for today’s top AAA publishers across various areas. its service scope covers traditional First- and Second-Level Support (Voice, Non-Voice, Tickets, Discord) as well as complex back-office operations, including return processing, complaint management, and e-commerce data handling. Located in a modern, secured office building with full GDPR compliance, redundant internet lines, IT security supervised directly by C-level management, and comprehensive commercial liability insurance. the team support international companies and service providers as a high-quality onshore vendor for core operations, overflow volumes, peak seasons, and specialized projects across the DACH / EMEA region. Let's find out together how maxupport can take your business to the next level. maxupport GmbH maxupport.com mail@maxupport.de +4952412117660.
Founded in

Founded in

1996
Founded in

Team Size

50 - 249
Founded in

Hourly Rate

$25-$49
Founded in

Project Budget

$1000+
maxupport GmbH is an established BPO and customer care partner headquartered in Germany. An experienced service provider that connects you with your customers — anytime, everywhere. Built on 30 years of operational experience, the team deliver native onshore support for companies that refuse to compromise on quality, data privacy, and IT security. its Core Strengths & Expertise: 30 Years of Gaming Expertise. the team breathe gaming support. its most prominent reference includes a continuous partnership with a major Japanese publisher running from 2005 until early this year. Furthermore, the team have worked for today’s top AAA publishers across various areas. its service scope covers traditional First- and Second-Level Support (Voice, Non-Voice, Tickets, Discord) as well as complex back-office operations, including return processing, complaint management, and e-commerce data handling. Located in a modern, secured office building with full GDPR compliance, redundant internet lines, IT security supervised directly by C-level management, and comprehensive commercial liability insurance. the team support international companies and service providers as a high-quality onshore vendor for core operations, overflow volumes, peak seasons, and specialized projects across the DACH / EMEA region. Let's find out together how maxupport can take your business to the next level. maxupport GmbH maxupport.com mail@maxupport.de +4952412117660.
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Winkelstr. 2a, Gutersloh, Nordrhein-Westfalen, Germany

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Services Provided by maxupport GmbH

Service Lines

Client Focus

Small Business (<$10M)15% Midmarket ($10M - $1B)50% Enterprise (>$1B)35%

Industry Focus

Gaming60% Telecommunications20% eCommerce15% Distribution5%

maxupport GmbH Reviews

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