Inside Ponits

Founded 2014

Inside Ponits

1000 - 9999

Inside Ponits

< $25

Inside Ponits

1000+

Overview

With 8 years of experience in the BPO industry, we have successfully supported clients in various sectors such as ISPs, Telecom, Government, Banking, Automotive, and Fintech, offering tailored engagement models. Our operations are led by seasoned industry professionals who have a wealth of experience in large-scale contact centers, handling both voice and non-voice processes. We bring extensive knowledge to managing contact center operations with a unique approach, incorporating Six Sigma methodologies and COPC Standards. Fully compliant with ISO standards and audited for Internet and Data Security practices, we prioritize customer data privacy and strictly adhere to industry standards.

Map

Lagankhel-19, Lalitpur, Bagmati, Nepal

Services Provided

Service Lines

Reviews

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5.0 (1 Reviews)

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Sajina Shrestha

Head of Customer Care at Jagdamba Motors Pvt.Ltd

Call Center Services for Motorcycle Distributing Company

13-02-2025

Thanks to Kantipur Management Private Limited’s outstanding performance, the client achieved a high FCR rate and CSI scores. The team ensured proper project planning, execution, and control, meeting the desired quality standards and delivering on time. Additionally, their customer support was exceptional.

Overall rating

5.0

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Work Quality

5.0

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Timely Delivery

4.0

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Responsiveness

5.0

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Your Satisfaction

4.0

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Call Center Services for Motorcycle Distributing Company

13-02-2025

Thanks to Kantipur Management Private Limited’s outstanding performance, the client achieved a high FCR rate and CSI scores. The team ensured proper project planning, execution, and control, meeting the desired quality standards and delivering on time. Additionally, their customer support was exceptional.

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