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Founded 2014
1000 - 9999
< $25
1000+
With 8 years of experience in the BPO industry, we have successfully supported clients in various sectors such as ISPs, Telecom, Government, Banking, Automotive, and Fintech, offering tailored engagement models. Our operations are led by seasoned industry professionals who have a wealth of experience in large-scale contact centers, handling both voice and non-voice processes. We bring extensive knowledge to managing contact center operations with a unique approach, incorporating Six Sigma methodologies and COPC Standards. Fully compliant with ISO standards and audited for Internet and Data Security practices, we prioritize customer data privacy and strictly adhere to industry standards.
Lagankhel-19, Lalitpur, Bagmati, Nepal
Head of Customer Care at Jagdamba Motors Pvt.Ltd
13-02-2025
Thanks to Kantipur Management Private Limited’s outstanding performance, the client achieved a high FCR rate and CSI scores. The team ensured proper project planning, execution, and control, meeting the desired quality standards and delivering on time. Additionally, their customer support was exceptional.
Overall rating
Work Quality
Timely Delivery
Responsiveness
Your Satisfaction
13-02-2025
Thanks to Kantipur Management Private Limited’s outstanding performance, the client achieved a high FCR rate and CSI scores. The team ensured proper project planning, execution, and control, meeting the desired quality standards and delivering on time. Additionally, their customer support was exceptional.
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