Instinctools

How replacing their feature-limited documentation management software with an up-to-date DITAworks from *instinctools empowered a manufacturing enterprise to fully automate manuals’ publication in multiple output formats and accelerate overall document management processes by 27%.

Read more > https://www.instinctools.com/success-stories/ditaworks-solution-for-fujitsu/

How developing a custom CRM system allowed a marketing and promotions company to unlock deep drill-downs into customer data and boost advertising campaigns’ conversion rate by 34% while cutting down cost per lead by 21%.

Read more > https://www.instinctools.com/success-stories/crm-for-marketing-company/

How replacing a traditional forecasting model in Excel with ML-based demand forecasting and Power BI visualization empowered a Canadian clothing retailer to step up their long-term forecasting accuracy from 23% to 92%, lower stockouts to 10%, and keep overstock within the 5% range.

Read more > https://www.instinctools.com/success-stories/ml-demand-forecasting-for-an-ecommerce-company/

How modernization of a legacy system and implementation of real-time dashboards empowered a leading BioTech manufacturer to accelerate drug development by 100+ days, enabled remote monitoring and control of pharmaceutical production, and cut down onboarding of new hires from three days to six hours.

Read more > https://www.instinctools.com/success-stories/web-application-for-biotech/

How implementing end-to-end manual and automated testing enabled an EdTech company to detect x40 more bugs at the early stage, speed up development cycles x5, cut down the cost of fixing errors and bugs x160, and bring down overall software maintenance costs by 16%.

Read more > https://www.instinctools.com/success-stories/quality-assurance-for-a-custom-lms/

How switching from deprecated AngularJS to up-to-date React and crafting a custom UI kit helped a global SaaS customer experience (CX) company facilitate maintenance of their personalization engine and speed up design-related tasks.

Read more > https://www.instinctools.com/success-stories/software-modernization-for-a-cx-company/

How crafting a web app with an easy-to-grasp interface and flexible architecture empowered a manufacturer of warehouse driverless forklift systems to unlock new value-creation opportunities and reach SMB customers.

Read more > https://www.instinctools.com/success-stories/web-app-for-robotics-manufacturer/

How replacing an overpriced SaaS inventory system with a custom, feature-rich IMS enabled a French eyewear manufacturer and retailer to double the RFID scanning speed and accelerate tag verification x3.

Read more > https://www.instinctools.com/success-stories/eyewear-inventory-app/

How switching from an outdated DITA-based software to *instinctools’ feature-rich DITAworks helped a Danish enterprise fully digitize tech documentation management, speed up document-related operations by up to 14%, and reduce translation costs by 11%.

Read more > https://www.instinctools.com/success-stories/tech-documentation-management-product/

How switching from an outdated WordPress website with a WooCommerce plugin to a sleek Shopify platform with a tailored theme empowered the French eyewear retailer to accelerate loading speed x6, lower bounce rate twice, increase session durations fourfold, and boost page visits per session by 64% — all without missing a beat in their operations.

Read more > https://www.instinctools.com/success-stories/wordpress-to-shopify-migration/

How running a discovery workshop saved a fintech startup tens of thousands of dollars on needless software development and enabled the company to craft a trailblazing MVP for venture funds and investors.

Read more > https://www.instinctools.com/success-stories/mvp-development-for-a-fintech-startup/

How developing a frictionless web app empowered an agricultural startup to bring the idea of a real-time AI-powered monitoring system to life and serve farms with 10,000–15,000 plants.

Read more > https://www.instinctools.com/success-stories/agtech-services/

How developing a comprehensive ecommerce ecosystem helped an optical company withstand severe economic headwinds and grow their store chain from 8 to 24 eyewear boutiques across France. 

Read more > https://www.instinctools.com/success-stories/ecommerce-ecosystem-development/

How replacing outdated software with Odoo ERP and custom BI tools allowed a streaming service provider to implement a monthly billing model, get a 360-degree view of their customer data, save 1000+ hours of manual operations on inventory management, and bring thousands of new customers to the platform all over the EU.

Read more > https://www.instinctools.com/success-stories/odoo-implementation-for-streaming-provider/

How strengthening their existing chatbot for customer support with GPT-4 capabilities and voice assistance empowered a Czech bank to boost their 30-day retention rate by 7%, Net Promoter Score (NPS) by 34%, and First Contact Resolution (FCR) by 60%.

Read more > https://www.instinctools.com/success-stories/conversational-ai-chatbot-for-a-bank/

How upgrading their existing travel planner app by replacing a basic rule-based chatbot with a powerful AI-driven virtual agent enabled a GCC-targeted travel and hospitality agency to unlock hyper-personalization, resulting in a 15% increase in booking conversions and a boost in the annual retention rate from 28% to 41%.

Read more > https://www.instinctools.com/success-stories/ai-virtual-assistant-for-a-travel-app/

How launching a feature-packed, AI-driven mobile taxi app put an Italian transportation company in the driver’s seat of their local market, with 78% of customer support requests resolved without human intervention and operational costs plummeting 24% below the industry average.

Read more > https://www.instinctools.com/success-stories/taxi-app-for-a-transportation-company/