Overview

Fusion CX is a rapidly growing provider of Business Process Management and global customer experience management solutions. With a global workforce of 14,000 professionals from 14 countries, Fusion CX focuses on customer service excellence. Their operations are powered by AI and ML-enabled digital solutions, ensuring efficiency and performance. They aim to create human connections with each interaction, focusing on customer concerns and fostering a culture of collaboration. Fusion CX's focus is on creating a future of excellence in customer satisfaction and business growth, ushering in services that exceed client and customer expectations. They aim to pioneer change in the shared services industry and pave the way for growth-oriented business associations and customer-focused technological innovations.

Map

3150 Holcomb Bridge Rd,3rd Floor, Suite 300, Norcross, Georgia, USA

Services Provided

Service Lines

Reviews

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5.0 (2 Reviews)

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Kathie Murphy

Customer Success Manager at MirageIncorp

Inbound Calls for Consulting Company

31-12-2024

Fusion BPO Services' efforts have been positively recognized. The team has successfully adapted to the client's schedules. Clients can rely on a highly efficient team that consistently delivers results.

Overall rating

5.0

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Work Quality

5.0

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Timely Delivery

5.0

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Responsiveness

5.0

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Your Satisfaction

5.0

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Inbound Calls for Consulting Company

31-12-2024

Fusion BPO Services' efforts have been positively recognized. The team has successfully adapted to the client's schedules. Clients can rely on a highly efficient team that consistently delivers results.

Jango Johnson

CEO & Founder at jangoPedia

Call Center Services for Online News-Sharing Portal

31-12-2024

Within three months, Fusion BPO Services successfully acquired approximately 40 advertisers for the client. Their management capabilities are also highly commendable.

Overall rating

5.0

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Work Quality

4.0

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Timely Delivery

5.0

review star review star review star review star review star

Responsiveness

5.0

review star review star review star review star review star

Your Satisfaction

5.0

review star review star review star review star review star
Call Center Services for Online News-Sharing Portal

31-12-2024

Within three months, Fusion BPO Services successfully acquired approximately 40 advertisers for the client. Their management capabilities are also highly commendable.

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