eClerx

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Sonawala Building, 1st Floor, 29 Bank Street, Fort, Mumbai, Mumbai, Maharashtra, India

+91 (022) 6614 8301

Founded 2000

20000-25000

Undisclosed

15+

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Overview

eClerx offers a comprehensive suite of services across customer experience, digital marketing, creative production, compliance, financial markets operations, finance & accounting, and data & analytics.

These services are powered by cutting-edge technologies including generative AI, advanced automation, and real-time data insights to optimize performance, reduce costs, and transform operations at scale.

Key services include:

Omnichannel Customer Support
Customer Journey Mapping & Insights
Automated Quality Monitoring
Field Technical Operations
Workforce Management
Strategic Managed Services
Application Development
Compliance & Risk Management

eClerx Products :

Compliance Manager C
X360
DataEdge360
DocIntel
FLUiiD4®
GenAI360
Market360
Merchandiser+
QA360
Roboworx

Sonawala Building, 1st Floor, 29 Bank Street, Fort, Mumbai, Mumbai, Maharashtra, India

Services Provided

Service Lines

Software Development15% IT Services5% AI Development20% Business Services5% Digital Transformation20% Internet of Things5% Digital Marketing30%

Client Focus

Small Business (<$10M)30% Midmarket ($10M - $1B)20% Enterprise (>$1B)50%

Industry Focus

Business services10% B2B10% Banking & Financial10% Consumer products & services20% Telecommunications20% Financial services10% Fintech20%

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