Overview

Allied Global began operations in 2006 in Guatemala City with a Contact Center of 50 stations, providing services for a local telecommunications company. In 2008, Allied Global entered the U.S. Market and started providing bilingual services.

Later in 2013, Allied Global acquired Marketlink, a US company with more than twenty years of success in the contact center industry. Today, we have grown to more than 4,000 seats and more than 6,500 allies in four countries and 10 centers; offering both Business and Technology Services

We are committed to being the best partner to our clients by providing solutions they need with outstanding results, complying with all regulations, and implementing the best technology solutions at the most competitive price. We are dedicated to exceeding client goals at all levels, with integrity that will foster continued long-term client relationships.

Map

16 Calle 0-55 Zona 10, Torre Internacional, Nivel 13 Guatemala, Guatemala, Guatemala, Guatemala, Guatemala

Focus

Service Lines

25%
25%
25%
25%
IT Outsourcing Mobile App Development Software Development Outsourcing Software Development

Client Focus

15%
25%
60%
Small Business (<$10M) Midmarket ($10M - $1B) Enterprise (>$1B)

Industry Focus

20%
45%
25%
10%
Utilities Telecommunication Hospitality and leisure Non-profit

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