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Exei AI Agent Overview

Exei offers businesses, specialised to automate customer service, enhance shopping experiences, and accelerate growth. From customer service, product discovery and outreach, Exei helps brands scale personalized experiences, increase conversions, and drive repeat purchases across the entire customer journey.

Customer Service Agent -Handle every inbound & outbound customer conversation, automatically

  • 24/7 support across WhatsApp, Voice, Website, Instagram & Messenger

  • Instant WISMO answers & automated order status updates

  • COD confirmation, abandoned cart follow-up & delivery alerts

  • Automated reorder reminders for consumable products

Shopping Assistant -A knowledgeable product expert, available 24/7

  • Live catalog with real-time stock, AI recommends only available products..

  • Rich product cards with image, price & add-to-cart inside the conversation

  • Natural language discovery, no search bar needed

  • Personalized cross-sell and upsell recommendations, driving purchase decisions.

Growth Agent -Brand-initiated outreach that brings customers back & keeps them engaged

  • New launch & seasonal campaign broadcasts via WhatsApp & Voice

  • Win-back sequences for inactive 30, 60 & 90-day customers, personalised by last purchase behaviour

  • Loyalty reminders, points expiry nudges & VIP reward campaigns

Omnichannel -WhatsApp, Voice, Website, Instagram & Messenger.

End-to-End AI Coverage -Other platforms specialise in one agent or one channel. Exei covers the full journey in one place.

Shared KnowledgeBase- One knowledge base, one inbox, one customer database across all agents. No context loss, no tool-switching.

Fast to deploy -Go live in 5 days, not months.

Ecommerce & CRM Integrations -Sync customer, product, and order data across your store, CRM, and business tools.

  • Multilingual Intelligence -Supports 80+ languages for global customer engagement
  • Unified Knowledge Layer -Trained on your catalogue, website, documents & APIs
  • Voice-Native Conversations -Natural speech-based interactions across call & voice
Founded in

Founded in

2023
Founded in

Team Size

50-249
Founded in

Hourly Rate

Undisclosed
Founded in

Project Budget

$1000+

Exei offers businesses, specialised to automate customer service, enhance shopping experiences, and accelerate growth. From customer service, product discovery and outreach, Exei helps brands scale personalized experiences, increase conversions, and drive repeat purchases across the entire customer journey.

Customer Service Agent -Handle every inbound & outbound customer conversation, automatically

  • 24/7 support across WhatsApp, Voice, Website, Instagram & Messenger

  • Instant WISMO answers & automated order status updates

  • COD confirmation, abandoned cart follow-up & delivery alerts

  • Automated reorder reminders for consumable products

Shopping Assistant -A knowledgeable product expert, available 24/7

  • Live catalog with real-time stock, AI recommends only available products..

  • Rich product cards with image, price & add-to-cart inside the conversation

  • Natural language discovery, no search bar needed

  • Personalized cross-sell and upsell recommendations, driving purchase decisions.

Growth Agent -Brand-initiated outreach that brings customers back & keeps them engaged

  • New launch & seasonal campaign broadcasts via WhatsApp & Voice

  • Win-back sequences for inactive 30, 60 & 90-day customers, personalised by last purchase behaviour

  • Loyalty reminders, points expiry nudges & VIP reward campaigns

Omnichannel -WhatsApp, Voice, Website, Instagram & Messenger.

End-to-End AI Coverage -Other platforms specialise in one agent or one channel. Exei covers the full journey in one place.

Shared KnowledgeBase- One knowledge base, one inbox, one customer database across all agents. No context loss, no tool-switching.

Fast to deploy -Go live in 5 days, not months.

Ecommerce & CRM Integrations -Sync customer, product, and order data across your store, CRM, and business tools.

  • Multilingual Intelligence -Supports 80+ languages for global customer engagement
  • Unified Knowledge Layer -Trained on your catalogue, website, documents & APIs
  • Voice-Native Conversations -Natural speech-based interactions across call & voice
Map

Office Number 14 & 15, 6th, Tower-A, STELLAR IT PARK, C-25, C Block, Phase 2, Industrial Area, Sector 62, Noida, Uttar Pradesh, India

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Services Provided by Exei AI Agent

Service Lines

Client Focus

Small Business (<$10M)34% Midmarket ($10M - $1B)33% Enterprise (>$1B)33%

Industry Focus

eCommerce100%

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