Discover the story behind WebMeridian's success with this interview featuring their CEO. Learn about their journey and the lessons they've learned along the way.
Digitalization affects every industry sector and gives rise to new technologies, tools, and solutions. To adapt to the changing environment, businesses need to embrace innovation, but this process is both challenging and costly.
WebMeridian specializes in eCommerce and helps companies address their technical challenges. Our essential mission is crafting efficient, premium-grade eCommerce solutions and assisting businesses in accomplishing their tasks and attaining remarkable results. This mission relies on our fundamental values, which include openness to innovation, transparency of the working process, complete responsibility for project results, and commitment to customer goals.
A common challenge our clients face is migration to Magento 2. The platform features an upgraded database, improved design, and greater security and scalability. These were the primary reasons that Everest Music, a popular music store in Ireland, turned to us for migration services.
The store sells musical instruments and provides one-on-one music lessons. They already had a website, but it needed updating. The main project goal was migrating from OSCommerce to Magento 2.2.6. The whole migration process is extremely tedious yet complicated and intricate. However, since we knew it inside out, we planned and prioritized the work and performed it seamlessly.
We chose the new release of Magento 2 as the most appropriate framework for Everest Music to maximize the music store's value. We also focused on resynchronizing third-party extensions, adding functionality, customizing features, and improving the website design. Thanks to the resulting improvements in usability and customer experience, our client's web traffic doubled.
Today, the success of your web store is determined by customer experience. Another area to focus on is client retention, as it's up to seven times cheaper to retain an existing client than to acquire a new one. Harnessing tools and solutions to improve customer satisfaction will help your business prosper. I would emphasize the following in particular:
At WebMeridian, we can implement any of these solutions, but we would start by analyzing which would bring maximum value to the client.
By leveraging our tech proficiency and domain expertise, we help eCommerce businesses reinforce their online presence. In addition, our focus on quality and our passion and commitment allow us to achieve the best possible outcomes for our clients.
While our core specialization is Magento 2, we can provide robust solutions and competent advice regardless of your platform, be it Shopify, WooCommerce, Shopware or a custom framework.
We aim to help companies implement the most innovative solutions, so we enjoy being at the forefront of breakthrough technologies. Therefore, in our activities, we emphasize the following:
We start each project with the analysis and consulting stage. During this phase, we examine the client's requirements and identify the optimal path for project implementation. Then, based on the business's goals, needs, and desires, we develop recommendations on the specific platform, scope of work and timeline, and the most appropriate team for the project.
Our profound knowledge of the eCommerce sector helps us comprehensively assess the tasks and opportunities involved and develop a solid proposal. Finally, we carefully discuss and finalize the plan with the client, then begin executing the project.
We cherish a culture of innovation that is not limited to technology. We encourage our team members to share any ideas they may have. The best proposals win awards. It helps us retain a competitive edge and keeps our staff motivated.
We also maintain a positive work environment where our colleagues can take advantage of many learning opportunities and team-building activities.
Can you believe that RPA (robotic process automation) will soon equal the output of 110–140 million workers? These advancements live up to the hype, delivering incredible benefits, and more are yet to come. They save employees' time, cut costs, raise accuracy, boost data collection, expedite operations, skyrocket client satisfaction, provide scalability, and do much more for businesses to help them succeed.
Team members perform at their best when they feel valued and encouraged. The tech industry is exceptionally dynamic, so we need to maintain a quick pace.
I ensure each colleague has clear, inspiring goals and recognizes their contribution to the company's development. I grant them the power to make decisions and take responsibility for their work. Every achievement is rewarded.
Continual learning is also one of our core values. Therefore, the company provides training for all employees to raise their skill level.
We recognize the power of internal communication and are dedicated to strengthening team bonds regardless of location. Our team-building activities take place both on- and offline.
Firstly, explore the market and identify how you can stand out. Next, study the audience and their pain points. What specific need could your enterprise address? What value could you bring to your clients?
Next, focus on your team and your product. Employ skilled and motivated individuals who will deliver superior quality.
Put the customer at the center of your business.
Every day, ask yourself: What can I do better? This is the only way to stay ahead.
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