Interview with CEO of Seasia Infotech- RP Singh

R P Singh, an alumnus of the London Business School (LBS), serves as CEO of the Seasia group of businesses, one of the most diverse IT companies in the world, shared his learning and experience with Selectedfirms:

Expert's Active Contribution Assessment - How Web and Mobile Technology will Help Businesses Enlarging their Foot-Print Globally

 

1. Tell us in brief about your company. How did Seasia Infotech begin this journey?
 

Seasia Infotech is a CMMi Level 5 certified web and app development company that offers next-gen consulting and digital services that help businesses automate and transform operations. While our underlying foundations are in the web and mobile software developments, we are expanding our foothold globally while serving industries such as insurance, healthcare, real estate, education, manufacturing, government sectors, and more.

 

The journey began 15+ years back when I employed a few team members to develop products for new endeavours. The administration expanded from mere 5 coders, and the clients kept ascending year after year. This year, we have achieved our benchmark of serving 5000+ successfully completed projects.

 

2. How do you provide direction in Seasia Infotech? What is your role within a company?

 

While being the company's CEO's shoes, I have always acted more as a mentor. At Seasia, we reward ownership and accountability above everything. This way, it helps distribute roles between people so they are constantly evolving. My role is to maintain the bar with high quality while serving with technical solutions for businesses and startups.

 

I believe in adopting new technologies; thus, we follow long-term trends involving automation and no-code solutions. Leading Seasia at the steep inclination is my 2021 goal, and the whole team is enforcing it by taking the front lead in decision-making. 

 

3. Give us a brief about your enormous achievement in the Industry.

 

Seasia Infotech has successfully worked in collaboration with Hewlett Packard, which is one of the milestones in our success journey. We are the global leaders in next-gen digital and business consulting services transformation. With an experience of more than 20 years, we have expanded our overseas clientele across 50+ countries. One of our recent achievements has been our work on the COVA App for the State Government. We feel immensely proud to share our lending towards humanity and its upliftment during the severe pandemic. We have also expanded our Machine Learning business in the last five years, marking our place in the digital transformation industry. Seasia Infotech has contributed to Data Revolution using ML and AI as catalysts. With our ready-to-launch projects in the pipeline, we are geared up to outsource our technological expertise to businesses and startups to help them grow amidst immediate unknowns of Post-pandemic economic recoveries

 

4. What are the key factors to be considered before selecting the right platform for web and mobile application development?

 

Most web and mobile applications stand unique in terms of design and functionality. This is where the parameters such as market research and target user trends come into the picture. Ensuring supportive workflow and hassle-free deployment and hosting through its entire life cycle is also another crucial step for the success and failure of web and mobile application platforms. Our primary focus is on the target audience, technical aspects, ease of development, and financial outlays.

 

5. What method do you follow for handling custom software and mobile app development to reach up to a committed timeline for your clients?

 

Our top applications are the result of a well-planned and tested mobile app development process. We have developed over 500 functional mobile applications on Android and iOS platforms. At Seasia, we blend chronological and logical approaches to readily transform our customers' business ideas and requirements into functioning software solutions. Our custom software and mobile app development process evolves around detailed client needs, ideation, app screening, feasibility checks, rapid tests, and then delivering workable software products while using the best models for marketing and commercialization and helping them achieve impeccable results.

 

6. Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If not, what minimum budget have you worked for?

 

With no set minimum quote, clients today depend more on the expert judgment of competent managers to make accurate estimates with in-detailed information. In the first client meeting, we propose a detailed estimate for the project costs. Seasia Infotech successfully delivers projects at a specific rate. After a complete evaluation, we propose the bid analysis, including the cost overruns. Our quotes can be adjusted and scaled to match the complexity and size of the project itself.

 

7. How many optimum factors do you consider for attaining client satisfaction?

 

According to Kolsky’s research, it was found that only 1 in 25 unhappy clients in the software industry communicate the issues, as most of the non-complainers prefer to seek competitors in the industry and leave.

 

Seasia Infotech fosters a sense of client-centricity by prioritizing satisfaction above everything. We ensure to keep a rigorous check on customer feedback collection and turn it into action! We keep them continuously updated on the project's progress with actionable plans. Along with multi-channel support, we offer free plans, surveys, and valuable proposals to guide them on what works best in 2021 industries. We let our managers' team collaborate on customer feedback and escalate each piece of the requirements to the right team without wasting any valuable minutes.

 

8. What talent expertise do you employ in terms of new-age technologies like IoT, Blockchain, & Big Data?

 

The convergence of new-age technologies is unlocking the next wave of innovation. Seasia has been yielding new business solutions, while multiplying the capacity of businesses to work better, smarter, and more seamlessly through AI and ML technology solutions. We have an eye for skilled professionals in the new era of technology training. Our rigorous test procedures, running projects, and learning programs provide equal opportunities for skilled professionals in artificial intelligence, natural language processing, machine learning, robotics, blockchain, and more

 

9. In terms of corporate strategy, what do you think are the main drivers that make your company stand out from the crowd?

 

Seasia Infotech’s strong value proposition sets it apart from competitors in the web and mobile software development marketplace. Our workforce goes above and beyond in its quest for client satisfaction. Our Employee-training programs for soft skills and hard skills are the leading factors behind our successful teams of developers. In addition, we assure you that our clients don’t have to undergo any discomfort in terms of language or cultural barriers.

 

10. You’ve been in this sphere for a long time, what is the one piece of advice you want entrepreneurs to take seriously?

 

Being an entrepreneur gives you a sense of empowerment to build things and watch them grow. This generation of wanna-be entrepreneurs has to ensure the”get-em” attitude. The ability to keep working, even when you should give up is what would make you a successful entrepreneur. Since no one else will push us farther, we have to stay on our toes, while being prepared for anything that may come our way. As an entrepreneur, we have to invest long hours and when you’re passionate about what you do, you won’t feel like it’s a sacrifice anymore. 

 

Seasia Infotech
https://www.seasiainfotech.com/
[email protected]

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