Founded 2018
50 - 249
< $25
25000+
Founded 2018
50 - 249
< $25
25000+
We offer a broad range of IT solutions and business processes to clients around the globe. Our Business Services blend cutting-edge technology with a personal touch to deliver exceptional customer experiences. While technology enables more efficient ways of working, our experts are dedicated to creating meaningful connections through empathy, effective communication, and a genuine passion for success. It's about fostering emotional bonds with both customers and employees. We help you combine advanced technology with Lean Six Sigma principles to make each interaction faster, simpler, better, and more secure. Our services offer: - Enhanced telephone and web-based customer service and sales operations - Reduced operational costs - Maximized customer value - We achieve this through: Specialized computer telephony technologies - Extensive call center development experience - Expertise in human resource management and processes - Outsourcing customer service and sales to Westshorebpo enables businesses to maintain capital, cut down on cycle time, and improve overall performance, as they cannot easily replicate this level of technology and expertise in-house.
NO 3&4, Thimmaiah Enclave, 2nd Floor, 10th Cross, 80 Feet Ring Rd, Mariyappana Palya, Gnana Bharathi, Bangalore, Karnataka, India
Sales Manager at entrust IT Group
05-02-2025
Due to the efforts of Westshore BPO Pvt Ltd, the client experienced a reduction in first response times and an improvement in customer satisfaction ratings. The team demonstrated responsiveness to the client’s needs, and their dedication to the project, coupled with their customer-centric approach, set them apart from other service providers.
Overall rating
5.0
Work Quality
5.0
Timely Delivery
5.0
Responsiveness
5.0
Your Satisfaction
5.0
05-02-2025
Due to the efforts of Westshore BPO Pvt Ltd, the client experienced a reduction in first response times and an improvement in customer satisfaction ratings. The team demonstrated responsiveness to the client’s needs, and their dedication to the project, coupled with their customer-centric approach, set them apart from other service providers.
CEO at Zudu
05-02-2025
Thanks to the efforts of Westshore BPO Pvt Ltd, the client has consistently closed at least 25 tickets per week, providing high-quality support and ensuring customer satisfaction. The team delivers timely results and has exhibited a high level of professionalism throughout the engagement. Their patience and courteousness stand out as exceptional qualities.
Overall rating
5.0
Work Quality
5.0
Timely Delivery
5.0
Responsiveness
5.0
Your Satisfaction
5.0
05-02-2025
Thanks to the efforts of Westshore BPO Pvt Ltd, the client has consistently closed at least 25 tickets per week, providing high-quality support and ensuring customer satisfaction. The team delivers timely results and has exhibited a high level of professionalism throughout the engagement. Their patience and courteousness stand out as exceptional qualities.
CEO at Brain Tumour Support
05-02-2025
The support provided by Westshore BPO Pvt Ltd has enabled the client to establish a fully-developed support team, quality assurance specialists, and a customer-focused knowledge base. As a professional and dependable partner, they offer timely assistance and maintain clear, consistent communication, ensuring a productive and positive collaboration.
Overall rating
5.0
Work Quality
5.0
Timely Delivery
5.0
Responsiveness
5.0
Your Satisfaction
5.0
05-02-2025
The support provided by Westshore BPO Pvt Ltd has enabled the client to establish a fully-developed support team, quality assurance specialists, and a customer-focused knowledge base. As a professional and dependable partner, they offer timely assistance and maintain clear, consistent communication, ensuring a productive and positive collaboration.
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