Overview

With its headquarters in Singapore, TDCX offers revolutionary digital CX solutions that help disruptive and industry-leading businesses grow their consumer base, foster customer loyalty, and safeguard their online communities. Through the use of technology, human intelligence, and its global presence, TDCX assists clients in realizing their goals for the customer experience. Fintech, gambling, technology, travel and hospitality, social media and digital advertising, streaming, and e-commerce are among the industries it services. Because of its experience and solid presence in Asia, TDCX is a reliable partner for customers, especially high-growth, new economy businesses hoping to capitalize on the region's growth potential. As a responsible corporate citizen, TDCX is dedicated to providing favorable results for our clients. The goal of its CSR initiative is to improve the quality of life for its citizens, communities, and the environment. In particular, Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Turkey, and Vietnam are among the 30 campuses worldwide where TDCX employs over 17,800 people.

Map

750D Chai Chee Road, #06-01/06, ESR BizPark Singapore 469004 Singapore 469004, Singapore, Singapore, Singapore

Services Provided

Service Lines

Reviews

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4.7 (3 Reviews)

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Andy Thuemmel

Head of Partner Management at Risk & Fin Crimes, Fintech Firm

Customer Service, Security & Risk Assessment for Fintech Co

31-12-2024

TDCX's teams consistently deliver high-quality services with efficiency. They regularly provide valuable, actionable insights that assist the client in achieving their operational objectives and business goals. TDCX's commitment to transparency promotes trust between both parties, which in turn improves results.

Overall rating

5.0

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Work Quality

5.0

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Timely Delivery

5.0

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Responsiveness

5.0

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Your Satisfaction

5.0

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Customer Service, Security & Risk Assessment for Fintech Co

31-12-2024

TDCX's teams consistently deliver high-quality services with efficiency. They regularly provide valuable, actionable insights that assist the client in achieving their operational objectives and business goals. TDCX's commitment to transparency promotes trust between both parties, which in turn improves results.

Yves Benay

Vendor Operations Manager at Social Media Platform

Call Center Services for Global Social Media Company

31-12-2024

TDCX has efficiently managed the company's rapid operational growth without any major challenges. Their team has offered valuable insights and developed a strong working partnership. They consistently demonstrate agility in adapting to changes in processes, pilot projects, and new programs introduced by the client.

Overall rating

4.8

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Work Quality

5.0

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Timely Delivery

5.0

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Responsiveness

5.0

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Your Satisfaction

4.0

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Call Center Services for Global Social Media Company

31-12-2024

TDCX has efficiently managed the company's rapid operational growth without any major challenges. Their team has offered valuable insights and developed a strong working partnership. They consistently demonstrate agility in adapting to changes in processes, pilot projects, and new programs introduced by the client.

Ashfaq Hudda

Head of Support at Global Tech Company

Call Center Services for Global Tech Company

31-12-2024

TDCX's exceptional support has consistently surpassed customer satisfaction targets across all markets. Their expert team has maintained strong KPI measurement standards over the years. They are proactive, adaptable, and consistently deliver optimal solutions for the client's customers.

Overall rating

4.3

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Work Quality

4.0

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Timely Delivery

4.0

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Responsiveness

4.0

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Your Satisfaction

5.0

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Call Center Services for Global Tech Company

31-12-2024

TDCX's exceptional support has consistently surpassed customer satisfaction targets across all markets. Their expert team has maintained strong KPI measurement standards over the years. They are proactive, adaptable, and consistently deliver optimal solutions for the client's customers.

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