Overview

NICE Global offers strategic, scalable service excellence and significant resource savings to clients. By partnering with NICE Global, clients can access a high-quality process solution that boosts production output, frees up resources, and reduces costs. NICE Global's foundation is based on superior quality standards, agile processes, comprehensive knowledge, and seasoned managerial experience, ensuring smooth operational efficiency and a focus on key business initiatives.

Map

950 Peninsula Corp Cir, STE 1011, Boca Raton, Florida, USA

Services Provided

Service Lines

Reviews

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5.0 (2 Reviews)

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Stephen Ryan

Workforce Manager at Coach USA

Call Center & BPO Services for Transportation Company

05-02-2025

The client is satisfied with the work delivered by NICE Global, which aligns with expectations. The team demonstrates a high level of flexibility and adaptability. Furthermore, their initiative, driven by commendable motivation, sets them apart. The team’s proactive communication with the client has been exceptional.

Overall rating

5.0

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Work Quality

5.0

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Timely Delivery

5.0

review star review star review star review star review star

Responsiveness

5.0

review star review star review star review star review star

Your Satisfaction

5.0

review star review star review star review star review star
Call Center & BPO Services for Transportation Company

05-02-2025

The client is satisfied with the work delivered by NICE Global, which aligns with expectations. The team demonstrates a high level of flexibility and adaptability. Furthermore, their initiative, driven by commendable motivation, sets them apart. The team’s proactive communication with the client has been exceptional.

Bogdan Odulinski

VP Product at Ausrvio, LP

Customer Service Support for Automated Consumer Support Co

05-02-2025

With the support of NICE Global, the client experienced an improvement in customer LTV and NPS. The team conducted weekly calls to assess KPIs and data, refining their strategies and maintaining a partner-centric approach while adapting to the client’s specific needs. Additionally, they were meticulous and focused on delivering high-quality results.

Overall rating

5.0

review star review star review star review star review star

Work Quality

5.0

review star review star review star review star review star

Timely Delivery

5.0

review star review star review star review star review star

Responsiveness

5.0

review star review star review star review star review star

Your Satisfaction

5.0

review star review star review star review star review star
Customer Service Support for Automated Consumer Support Co

05-02-2025

With the support of NICE Global, the client experienced an improvement in customer LTV and NPS. The team conducted weekly calls to assess KPIs and data, refining their strategies and maintaining a partner-centric approach while adapting to the client’s specific needs. Additionally, they were meticulous and focused on delivering high-quality results.

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