Overview

LiveSalesman is a leading provider of 24/7 outsourced multilingual customer support, call center, and technical support services for businesses worldwide. We currently offer support in over 30 languages, including key European and Asian languages such as Spanish, French, German, Italian, Portuguese, Russian, Chinese, Arabic, Korean, and Japanese. All of our agents are native speakers and bilingual. With over 18 years of experience, we serve some of the most innovative companies that have reshaped industries with their disruptive ideas. Our strength lies in creativity and innovation, which drives us to deliver high-touch, omni-channel customer experiences and BPO services. We collaborate closely with clients to optimize customer support operations, making them more cost-effective and efficient. Through process analysis, we identify challenges and areas for improvement. By leveraging AI-driven technologies, we help automate tasks that don't require human intervention, allowing our live agents to focus on delivering exceptional service and driving additional revenue. We take a collaborative approach, beginning with understanding your business needs and goals, developing detailed process and training documentation, and crafting a plan to achieve your objectives. Our consulting services allow us to share expertise and address inefficiencies, providing tailored solutions for businesses of all sizes, from large corporations to startups.

Map

A-72, Sector-2, Noida, Uttar Pradesh, India

Services Provided

Service Lines

Reviews

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5.0 (3 Reviews)

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Melany Wangner

Manager at Liveinnovation Media

Web & App Development for Marketing Agency

31-12-2024

LiveSalesman successfully delivered the website within the agreed timeframe, fulfilling the client’s expectations. The team promptly addresses needs and maintains communication through in-person meetings, demonstrating strong project management skills. The inclusive and supportive atmosphere has greatly impressed the client, leading to a positive engagement.

Overall rating

5.0

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Work Quality

5.0

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Timely Delivery

5.0

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Responsiveness

5.0

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Your Satisfaction

5.0

review star review star review star review star review star
Web & App Development for Marketing Agency

31-12-2024

LiveSalesman successfully delivered the website within the agreed timeframe, fulfilling the client’s expectations. The team promptly addresses needs and maintains communication through in-person meetings, demonstrating strong project management skills. The inclusive and supportive atmosphere has greatly impressed the client, leading to a positive engagement.

Heaven Sent Home Care

consultant at Heaven Sent

Customer Service & Call Center Services for Insurance Co

31-12-2024

LiveSalesman's efforts have significantly enhanced the client’s customer satisfaction, reduced average response times, and improved sales conversions. In addition, the team has addressed the client’s needs through virtual meetings. Furthermore, their work has streamlined the client’s operations, resulting in greater efficiency.

Overall rating

5.0

review star review star review star review star review star

Work Quality

5.0

review star review star review star review star review star

Timely Delivery

5.0

review star review star review star review star review star

Responsiveness

5.0

review star review star review star review star review star

Your Satisfaction

5.0

review star review star review star review star review star
Customer Service & Call Center Services for Insurance Co

31-12-2024

LiveSalesman's efforts have significantly enhanced the client’s customer satisfaction, reduced average response times, and improved sales conversions. In addition, the team has addressed the client’s needs through virtual meetings. Furthermore, their work has streamlined the client’s operations, resulting in greater efficiency.

Lawrie Walker

Manger at Sebiz

Customer Service Outsourcing for Business Consulting Firm

31-12-2024

The engagement has led to substantial and measurable results. LiveSalesman utilizes advanced tools and processes that significantly enhance customer service operations. The team has a strong understanding of the client’s needs and consistently delivers promising outcomes.

Overall rating

5.0

review star review star review star review star review star

Work Quality

5.0

review star review star review star review star review star

Timely Delivery

5.0

review star review star review star review star review star

Responsiveness

5.0

review star review star review star review star review star

Your Satisfaction

5.0

review star review star review star review star review star
Customer Service Outsourcing for Business Consulting Firm

31-12-2024

The engagement has led to substantial and measurable results. LiveSalesman utilizes advanced tools and processes that significantly enhance customer service operations. The team has a strong understanding of the client’s needs and consistently delivers promising outcomes.

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