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Knoativ

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Inside Ponits

Founded 2018

Founded Year
Inside Ponits

10-49

Team Size
Inside Ponits

$100-$149

Hourly Rate
Inside Ponits

$9999+

Budget Range

Knoativ Overview

Knoativ is a top AI Customer Experience Platform for Retail. We help retail and FMCG brands create meaningful customer experiences by turning anonymous shoppers into known, loyal customers who spend more, return more often, and cost less to serve.

The more channels a brand sells on, the harder it gets to recognize the same customer everywhere they show up. Knoativ closes that gap with three products on one shared customer view: Valus Loyalty builds loyalty through AI-driven engagement, LyraCX Commerce unifies web, app, and store into one brand experience, and WiseRep AI offers voice and chat AI agents that answer in under a second, in 40+ languages.

Knoativ is a software and service team. Our services team builds and runs each program alongside the client's own team. Retailers on the platform reach 92% CSAT, 20% higher customer retention, and 60% lower cost to serve, with 10M+ loyalty members and $41M in loyalty-attributed sales. Clients include a Fortune 10 brand and grocery leaders Bin Dawood and Danube.

Founded in

Founded in

2018
Founded in

Team Size

10-49
Founded in

Hourly Rate

$100-$149
Founded in

Project Budget

$9999+

Knoativ is a top AI Customer Experience Platform for Retail. We help retail and FMCG brands create meaningful customer experiences by turning anonymous shoppers into known, loyal customers who spend more, return more often, and cost less to serve.

The more channels a brand sells on, the harder it gets to recognize the same customer everywhere they show up. Knoativ closes that gap with three products on one shared customer view: Valus Loyalty builds loyalty through AI-driven engagement, LyraCX Commerce unifies web, app, and store into one brand experience, and WiseRep AI offers voice and chat AI agents that answer in under a second, in 40+ languages.

Knoativ is a software and service team. Our services team builds and runs each program alongside the client's own team. Retailers on the platform reach 92% CSAT, 20% higher customer retention, and 60% lower cost to serve, with 10M+ loyalty members and $41M in loyalty-attributed sales. Clients include a Fortune 10 brand and grocery leaders Bin Dawood and Danube.

Map

1401, ETA Star’s Al Manara Tower, Marasi Dr, Business Bay, Dubai, Dubai, Dubai, UAE

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Client Focus

Small Business (<$10M)25% Midmarket ($10M - $1B)50% Enterprise (>$1B)25%

Industry Focus

Advertising & marketing10% Business services20% eCommerce20% Banking & Financial10% Real estate10% Education10% Retail20%

Knoativ Reviews

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Knoativ Team

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Shaikh Ayaz Ali

CEO

I believe success is measured by our impact on others. My mission is to build digital communities where diverse talents are nurtured and every individual is empowered to contribute to a greater good, reflecting our highest aspirations.

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Sheikh Asad Ali

COO

For over 20 years, I've helped retail brands simplify complexity and scale. I build intelligent systems for fulfillment, loyalty, and supply chain that empower teams and elevate customer experiences.

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Waqas Ashraf

CTO

I believe knowledge and adaptability fuel progress. With over 30 years in software design and architecture, I guide teams to craft solutions that make a lasting impact, all while helping them reach their fullest potential.

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Ali Abdullah

Global Partnerships Leader

For over 21 years, I have built and executed holistic marketing strategies that drive business growth. I blend advanced technology and data to elevate campaign performance and empower organizations to scale effectively.

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Ahsan Rais

People Experience Leader

With over 15 years in HR, operations, and digital enablement, I help businesses grow by aligning people, systems, and strategy. I partner with leaders to build high-performing teams, scalable solutions, and meaningful brands.

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Madiha Zaib

Client Experience Leader

With over 16 years in product development and project management, I combine my technical expertise and certifications as a PMP, CSPO, and SAFe Agilist to drive exceptional products and delight clients.

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Wahab Naeem

Brand Experience Leader

With 15+ years in branding and marketing, I help organizations find clarity and build trust. I turn complex products into compelling narratives that resonate with stakeholders, driving results for global brands across telecom, tech, and retail.

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